Making Rides Effortless and Affordable

Who are we

At Zion, we’re reimagining ride-hailing for India.

We believe getting from one place to another should be fast, affordable, and sustainable — not dependent on endless discounts that vanish overnight.

Our platform is built to serve three communities together:

• Riders get the quickest rides at the lowest fares.
• Drivers earn more with fair commissions and an extra source of income.
• Brands reach a truly engaged audience through in-ride advertising.

Unlike traditional ride-hailing apps, Zion isn’t just about rides — it’s about building a model where everyone wins. By combining mobility with in-vehicle advertising, we’re creating a system that keeps fares low, drivers happy, and advertisers remembered.

We’re just getting started, but our mission is clear:

To make ride-hailing sustainable, engaging, and rewarding for everyone!

Privacy Policy

This Privacy Policy describes how Zion (a sole proprietorship owned by A.Israel) collects, uses, and protects your information when you use our website, mobile application, and related services.

By using Zion, you agree to the terms of this Privacy Policy.

Information We Collect

• Personal Information – Name, phone number, email, profile photo.
• Ride Information – Pickup & drop locations, trip duration, payment method.
• Driver Information – Driving license, vehicle details, bank/payment info.
• Device Information – Device type, OS, app version, IP address.

How We Use Your Information

• Provide ride-hailing services and process payments.
• Connect riders with nearby drivers.
• Improve app performance and user experience.
• Send notifications, updates, and important service information.
• Comply with legal and regulatory requirements.

Sharing Your Information

• Drivers and Riders (only essential trip-related info).
• Payment Providers (e.g., Razorpay) for processing payments.
• Government or law enforcement when legally required.

Data Storage & Security

• Data is stored securely on Firebase (Google Cloud) and protected with industry-standard encryption.
• We take reasonable measures to prevent unauthorized access or misuse of your data.

Your Rights

• Access and update your personal data.
• Request deletion of your account and data.
• Opt-out of non-essential communications.

Cookies & Tracking

Our website and app may use cookies or similar technologies to enhance user experience and improve services.

Children’s Privacy

Zion is not directed to children under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

Zion (Sole Proprietorship)

Owner: A.Israel

📍 Hyderabad, Telangana, India

📧 a.israel1903@gmail.com

📞 +91 99638 74424

Terms of Service

Last Updated: 22-9-25

Welcome to Zion, a ride-hailing service operated as a sole proprietorship by A.Israel (“Zion,” “we,” “our,” or “us”). By accessing or using the Zion mobile application, website, or services (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Services.

1. Use of Services

• Zion connects riders with drivers for transportation services.
• You must be at least 18 years old to use the Services.
• You agree to provide accurate and up-to-date information when creating an account.
• Zion reserves the right to refuse or terminate service if terms are violated.

2. User Accounts

• Riders and Drivers must register using a valid mobile number and/or email.
• You are responsible for maintaining the confidentiality of your account.
• Any activity under your account will be considered your responsibility.

3. Payments

• All payments are processed securely through Razorpay or other approved payment gateways.
• Fares are calculated based on trip details (distance, time, location).
• Drivers may receive payments directly to their linked bank accounts.
• By booking a ride, you authorize Zion to process the applicable fare.

4. Driver Responsibilities

• Drivers must hold a valid driving license and provide correct vehicle information.
• Drivers must comply with traffic laws and ensure rider safety.
• Zion is not responsible for disputes between riders and drivers but may step in to mediate if required.

5. Rider Responsibilities

• Riders must provide accurate pickup and drop-off details.
• Riders must treat drivers and vehicles respectfully.
• Cancellation fees may apply for last-minute cancellations.

6. Limitations of Liability

• Zion is a technology platform connecting riders and drivers.
• We do not own vehicles or employ drivers. Drivers act as independent contractors.
• Zion is not liable for delays, accidents, personal injuries, or lost items during rides.

7. Prohibited Activities

• Use Zion for unlawful or fraudulent purposes.
• Harass, harm, or exploit drivers or riders.
• Attempt to hack, reverse-engineer, or disrupt the Services.

8. Data & Privacy

Your personal data is handled as per our Privacy Policy. By using our Services, you consent to our data practices.

9. Termination

• Zion may suspend or terminate your account if you violate these Terms.
• You may delete your account at any time by contacting support.

10. Changes to Terms

We may update these Terms of Service from time to time. Updates will be effective immediately when posted on the app or website.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

12. Contact Us

Zion (Sole Proprietorship)

Owner: A.Israel

📍 Hyderabad, Telangana, India

📧 a.israel1903@gmail.com

📞 +91 99638 74424